New Home Termite Protection Warranty
10-Year Installation Warranty — Confidence You Can Count On
At Mr Pesty, we stand behind every termite protection system we install. That’s why we offer a comprehensive 10-Year Installation Warranty for all new homes and building projects where our termite management systems are fully and correctly installed.
Our warranty gives homeowners and builders peace of mind that the property is protected — as long as simple maintenance and inspection guidelines are followed.
New Home Warranty
What Does Our Warranty Cover?
- Up to $35,000 Cover for Termite Damage: Covers materials and labour costs for repair or replacement of termite-damaged timber, surfaces, or structural components — up to the warranty limit.
- Professional Repairs by Licensed Contractors: Any repairs will match the fit, finish, and function of the original area as closely as reasonably possible.
- Ongoing Protection with Regular Inspections: To maintain warranty coverage, the property must have regular termite inspections carried out by a licensed Mr Pesty technician, following Australian Standards (AS 3660).
- Warranty Reinstatement Options: If inspections lapse, the warranty may be reinstated after agreed procedures such as thermal imaging inspections, baiting systems, or additional installations.
What the Warranty Does Not Cover
Our warranty is designed to protect you within clear guidelines. It does not cover:
- ❌ Properties altered, extended, or renovated without updating the termite system
- ❌ Areas not originally treated by Mr Pesty
- ❌ Damage caused by soil disturbance, slab modification, or structural changes
- ❌ Termite entry due to poor maintenance, landscaping over weep holes, timber storage near the home, or failure to follow inspection schedules
- ❌ Claims made more than 30 days after termite activity is discovered
Need More Details?
You can download our full warranty terms below:
- 📄 Download Mr Pesty Installation Warranty Document (PDF)
- 📄 Download Trithor Product Information Brochure (PDF)
Key Responsibilities for Homeowners
- ✔️ Activate Your Warranty — Notify Mr Pesty in writing within 30 days of taking possession of the property to activate the warranty.
- ✔️ Book Regular Inspections — At least annually (or every 3–6 months in high-risk areas), conducted by Mr Pesty
- ✔️ Follow All Maintenance Advice — Including soil levels, landscaping, slab integrity, and protecting perimeter systems
- ✔️ Avoid High-Risk Activities — Such as building garden beds over weep holes, storing timber against the home, or disturbing the termite system during works
Warranty Support & Claims
In the event of a claim or suspected termite activity:
- Contact Mr Pesty immediately — within 30 days of discovery
- Allow our team to inspect and assess the issue
- Work with us in good faith to resolve any warranty-related concerns
We are committed to fair and reasonable outcomes, and all disputes will be handled professionally, with a focus on protecting your property.
Partnering with Builders
Builders working with
Mr Pesty benefit from our clear warranty terms, certified installations, and professional support — making termite protection hassle-free for both you and your clients.
Questions About Your Warranty?
Call us on 1300 073 789 Or click here to request a copy of the full warranty terms or speak with our warranty support team.